Identified - A fix has been deployed and we continue to observe our platform’s performance. While our platform processes the backlog of received RUA reports, our customers could experience degraded performance associated with DMARC report data from the last 72 hours. Please note that we have confirmed that our authentication infrastructure is not affected and that this is strictly an application UI issue. Additionally, we can confirm no DMARC reporting data has been lost.
Jul 24, 2024 - 15:12 PDT
Update - We are continuing to work on performance improvements. Please note that we have confirmed that our authentication infrastructure is not affected and that this is strictly an application UI issue. If you have any questions, please don't hesitate to open a support ticket via the in-app messenger or by emailing support@valimail.com
Jul 23, 2024 - 16:33 PDT
Update - We are continuing to investigate the issue. We've implemented updates to improve the performance of our application while we are investigating the root cause. We are closely monitoring the situation. Thank you for your patience.
Jul 23, 2024 - 15:57 PDT
Investigating - We are currently investigating an issue where DMARC report data is not visible in the Valimail UI starting on 7/20/2024 onwards. If you have any questions, please reach out to support at support@valimail.com
Jul 23, 2024 - 12:10 PDT
Valimail Defend® Operational
90 days ago
99.97 % uptime
Today
Application ? Operational
90 days ago
99.95 % uptime
Today
Mailbox Connector ? Operational
90 days ago
100.0 % uptime
Today
Valimail Enforce® Degraded Performance
90 days ago
99.98 % uptime
Today
Application ? Degraded Performance
90 days ago
99.95 % uptime
Today
Authentication Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Mailbox Connector Operational
90 days ago
100.0 % uptime
Today
Valimail Monitor® Degraded Performance
90 days ago
99.97 % uptime
Today
Application Degraded Performance
90 days ago
99.95 % uptime
Today
Authentication Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Valigov Operational
90 days ago
100.0 % uptime
Today
Application Operational
90 days ago
100.0 % uptime
Today
Authentication Infrastructure ? Operational
90 days ago
100.0 % uptime
Today
Valimail API Operational
90 days ago
100.0 % uptime
Today
Other Valimail Components Operational
Domain Checker Tool ? Operational
Valimail Align Degraded Performance
90 days ago
99.98 % uptime
Today
Application Degraded Performance
90 days ago
99.96 % uptime
Today
Authentication Infrastructure Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jul 24, 2024

Unresolved incident: Missing Data in Authentication Report UI (July 20th-present).

Jul 23, 2024
Jul 22, 2024

No incidents reported.

Jul 21, 2024

No incidents reported.

Jul 20, 2024

No incidents reported.

Jul 19, 2024

No incidents reported.

Jul 18, 2024

No incidents reported.

Jul 17, 2024

No incidents reported.

Jul 16, 2024

No incidents reported.

Jul 15, 2024

No incidents reported.

Jul 14, 2024

No incidents reported.

Jul 13, 2024

No incidents reported.

Jul 12, 2024

No incidents reported.

Jul 11, 2024

No incidents reported.

Jul 10, 2024

No incidents reported.