Email alerts being sent for SPF record changes

Incident Report for Valimail

Resolved

The issue related to the alert notifications has been addressed.

Posted Apr 13, 2026 - 13:26 PDT

Identified

We have identified the problem and we are working on a solution to the alert update issues.

Posted Apr 08, 2026 - 10:29 PDT

Update

We are continuing to investigate this issue with the alerting messages being sent to some users.
There is no impact to customers beyond suppression of SPF alert notifications.

Posted Apr 07, 2026 - 16:29 PDT

Investigating

We are currently investigating an issue where an alert may be sent notifying users of a SPF record change where one has not taken place.

Posted Apr 07, 2026 - 11:05 PDT

This incident affected: Valimail Enforce® (Application).