BIMI Logo Not Displayed in the Record

Incident Report for Valimail

Resolved

This incident has been resolved. The BIMI logo is now fully available in the BIMI record, and systems are operating normally. Thank you for your patience while we worked to address this issue.
Posted Mar 06, 2026 - 09:15 PST

Monitoring

A fix has been implemented, and the logo is now available in the BIMI record. We will continue to monitor the situation to ensure everything remains fully operational.
Posted Mar 06, 2026 - 08:54 PST

Identified

We're aware of an issue that caused the BIMI logo to be temporarily unavailable. Our team is actively investigating and working to resolve this as quickly as possible.
Once the issue is fully resolved, the BIMI logo will render correctly again, including for emails sent during the period when the configuration was affected.
We'll continue to share updates here as soon as we have more information. Thank you for your patience and understanding.
Posted Mar 06, 2026 - 07:31 PST
This incident affected: Valimail Enforce® (Application).