Authentication Infrastructure Issue

Incident Report for Valimail

Resolved

This incident has been resolved.

Posted Nov 12, 2024 - 15:25 PST

Update

We are continuing to monitor for any issues.

Posted Nov 12, 2024 - 10:49 PST

Monitoring

We have deployed a fix to our authentication infrastructure for Valimail Enforce. We believe we have determined the root cause of the issue and that this fix should resolve authentication issues for all customers.

We will provide regular updates as more information becomes available. We appreciate your patience and understanding as we work to resolve this issue.

Posted Nov 12, 2024 - 05:57 PST

This incident affected: Valimail Enforce® (Authentication Infrastructure) and Valimail Align (Authentication Infrastructure).